Personal Information We Collect and Use
The Mobile Application Customer and End User Information and Publicly Identifiable Information: When using the Mobile Application you may be asked to provide information including your name, a user name selected by your organization or assigned by us, your email address, phone number, profile photo and other demographic information. When participating or planning events, you may also provide event descriptions or related statements that are accessible by persons accessing the Mobile Application in connection with those events. The Mobile Application may be subject to fees payable by the Event Coordinator and/or other users for services as described in the Mobile Application and/or the websites related thereto. If you elect to purchase a premium service, we may collect billing and payment information from you.
The Mobile Service may also include location functionality that relies upon collection of geo-location data from your mobile device and associate/store such location information with your submissions. Your mobile device may include settings to disable the Mobile Service’s access to your location. Please check your device and/or operating system instructions for availability and details. Note, however, that opting out of the Mobile Service’s collection of location information will cause its location-based features to be disabled.
Information Collected Through the Mobile Application: As you use the Mobile Application, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies. For example, when using the Mobile Application, we and/or our service providers may track mobile-specific information such as type of device you are using, the device ID, IP address, operating system, mobile internet browser, internet service provider, referring/exit pages, click patterns and the way in which the Mobile Application is used. In addition, when you view the Mobile Application, or the online components of the Mobile Service, we may store some information on your device. This information will be in the form of a cookie, flash cookie or similar file and will help us in many ways. We reserve the right to use, and to permit our service providers to use, such cookies, flash cookies and web beacons, as well as other comparable or future technologies, to collect information regarding usage of the Mobile Service. We passively collect information to understand what areas of the Mobile Service are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Mobile Service. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.
How We Use the Information We Collect
Event Coordinator: As described above, the Mobile Service is designed to facilitate event coordinating services with the assistance of a designated Event Coordinator from within your organization. The Event Coordinator will have access to some or all of the information you submit, including but not limited to your planned participation in an event. The Event Coordinator may also have discretion over whether to share such data with others. You should assume that your Event Coordinator will be able to see and use all of the information collected through the Mobile Service. The Company is not responsible for how your organization uses or discloses this information.
Sharing of Information: In addition to the disclosure of your information to the Event Coordinator as described above, we may disclose any of the information you provide:
(i) to contractors we use to support our business (such as hosting providers, technical support, web analytics and financial institutions), in which case we will require such third parties to agree to use it for the same purposes;
(iii) to respond to law enforcement requests and subpoenas, where we believe in good faith that such response is required by applicable laws, court orders, or government regulations; and
(iv) in situations involving threats to the physical safety of any person.
We do not otherwise distribute to third parties your personally identifiable information. We, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.
Automated Information Collection: We may de-identify and aggregate your personal information (including, without limitation, usage statistics and geo-location information) with information from other users of the Mobile Service. We may use or disclose such aggregated information for purposes of operating, modifying, improving, promoting or otherwise commercializing the Mobile Service or the aggregate data, but in no event shall such aggregated information include any personally identifying information.
Opt Out and Choice
As noted above, your information is accessible to your organization’s Event Coordinator. If you do not want to share information with your Event Coordinator, you should discontinue use of the Mobile Service. From time-to-time, the Mobile Application may also incorporate privacy and/or sharing settings that will permit you to make elections as to whether and when certain data is shared. Please review the application settings and/or profile settings within the Mobile Application to see your available options, if any such as your profile photo.
You may also request to be removed from our database at any time via email at [email protected] and we will process your request as reasonably possible.
If you post information to any message boards, discussions or other forums (“Forums”) through the Mobile Application or other components of the Mobile Service, that information is publicly available to anyone that has access to such Forums, and we cannot control how other parties will use that information. Please use care when posting to publicly available Forums. Your profile information is accessible through the Mobile Service in connection with your postings.
Third-party Privacy Policies
We work hard to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including the use of encryption and limited access to data. But you should keep in mind that no Internet transmission is ever completely secure or error-free. PLEASE NOTE: The safety and security of your information also depends on you. Never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to secure and password protect your mobile device.
Our Policy Towards Children
This Mobile Service is not intended for children under the age of 13. We will not knowingly collect personally identifiable information from visitors under the age of 13. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at [email protected] if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.
Adherence to EU-US and Swiss-US Privacy Shield Frameworks
Under certain limited conditions, EU and Swiss individual may invoke binding arbitration as a last resort before the Privacy Shield Panel.
- With respect to onward transfers of data subject to the EU-US and Swiss-US Privacy Shield, we remain liable for processing such transfers in accordance with the EU-US and Swiss-US Privacy Shield Principles
- TIP Medical Communications, Inc. has engaged the ICDR/AAA as an independent dispute resolution provider to address unresolved Privacy Shield complaints. A company a privacy officer will respond to your inquiry within 45 days. Should TIP Medical Communications, Inc. provide a less than satisfactory response, you may also direct any questions or comments regarding TIP Medical Communications, Inc. compliance with the EU-U.S. Privacy Shield or Swiss-U.S. Privacy Shield Framework to the International Centre for Dispute Resolution®/American Arbitration Association (ICDR/AAA) at http://go.adr.org/privacyshield.html
- With respect to our compliance with applicable privacy laws and regulations TIP Medical Communications, Inc. may be subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Accessing, Correcting or Updating Personal Information
You have the right to access your personal information in order to correct, amend, update or delete information that is inaccurate or to request that we no longer use your personal information. If you have any questions or concerns regarding TIP Medical Communications, Inc.’s collection, use or disclosure of your personal information or if you wish to change, amend, delete or review your personal information, please send a letter or email with your request and current contact information to TIP Medical Communications, Inc. at:
TIP Medical Communication, Inc.
Attn: Privacy Department
555 E. Main Street
Chester, NJ 07930
Or Email: [email protected]
We will use reasonable efforts to respond to your requests as soon as practicable. When updating your personal information, we may ask you to verify your identity before we can act on your request.